Responders
Responding to a person in crisis is the very definition of what a responder does. But who are these responders and how are they different from a family member or a clinician? How does LEAP training help responders?
Whether emergency room staff at hospitals, EMTs or police officers, responders are first on the scene and have to quickly defuse anger and/or paranoia, while engaging the mentally ill person. LEAP helps diffuse the crisis and make communication and cooperation possible.
LEAP training for first responders focuses on:
· De-escalation
· Establishing trust quickly, with honesty
· Gaining the person’s cooperation
· Maintaining the trust long after the crisis has been resolved
First responders learn relevant research and specific communication tools and tactics designed to accomplish all of the above and more.
The in-person training and online courses involve interactive role-plays so that responders can practice their LEAP tools with Dr. Amador and his faculty.
Course evaluations and endorsements from first responders who completed LEAP training are available upon request. LEAP has been featured repeatedly at the crisis intervention team (“CIT”) International Training Program.
